Questions about PigeonDM

PigeonDM sends a direct message to each person who comments a word you choose on your Instagram posts and Reels. The DM carries the links or codes you attached to that post, and a public reply goes under the comment. It does that one job, with no chatbot to build and no broadcast to schedule.

Comment-to-DM is an automation that sends a direct message to each person who comments a chosen word under an Instagram post, usually with a link or a promo code. It gets the link to people inside Instagram, where a caption can’t hold a clickable one. PigeonDM is a tool that does exactly this, through Instagram’s official API.

Pick a word for people to comment, such as LINK, say it in the caption, and let a comment-to-DM tool answer. With PigeonDM, you attach the link to the post, and each comment containing that word gets a DM with it plus a public reply under the comment, with no cap on DMs. A comment without the word gets nothing, which keeps the DM for the people who asked.

Connect your Instagram account through Instagram’s own login, open a post, choose the word people should comment, paste what the DM should send (links, or plain text such as a promo code) and turn the post on. From then on, each person who comments that word gets the DM.

A Business or Creator account, which Instagram calls a professional account. Instagram only opens messaging to apps for those accounts, so a personal account can’t be connected. Switching a personal account to Creator is free, in Instagram’s settings.

No. PigeonDM uses the version of Meta’s API that works through Instagram’s own login, and Meta states it does not require a Facebook Page linked to the account. You never type your Instagram password on PigeonDM; Instagram asks for it on its own page.

PigeonDM answers comments on posts, Reels and carousels alike. Replies to your stories reach you as DMs, so the DM auto-reply on the Pro plan covers them. Comments on a live video are not answered.

No. PigeonDM matches the whole word whatever the capitals, accents or repeated letters, so “LINK”, “link!” and “Liiink” all count, while “linked” does not. Any language works, including Chinese, Japanese or Thai, which are written without spaces, and an emoji can be a trigger word too. The dashboard is in English, French, Portuguese, and Spanish.

No. PigeonDM sends one DM per person on each post, and the database enforces it, so two comments landing in the same second still produce one DM. The same person commenting on another of your posts gets that post’s DM.

Once one of your posts is on, PigeonDM logs every comment on your account, including the ones it could not answer yet. When their post is ready, one click sends those people their DM, up to 7 days after they commented, which is as far back as Instagram accepts a private reply.

Yes, on both plans. You write a few versions of the reply and each comment gets one of them at random, so the thread doesn’t repeat the same sentence. On the free plan the reply ends with a short PigeonDM mention.

Yes. Each post has its own list, one item per line, links or plain text such as a discount code, and everything goes out in a single DM. Instagram caps a DM at 1,000 characters, the signature included on the free plan.

On the Pro plan, yes. Each link in a DM goes through a short redirect that counts the opens, so you see the clicks each post earns, and you can group them by brand to send a partner a CSV. If an affiliate network refuses redirected links, Pro can send the original link on that post, without click tracking.

Usually for one of these reasons, and PigeonDM’s log says which: the comment didn’t contain the word, or its post wasn’t on; that person already got the DM for this post; the comment was deleted before the reply; Instagram refused the reply for that comment without giving a reason; or another auto-DM tool on the account answered first, since Instagram allows one private reply per comment. The log keeps each comment and what happened to it for 60 days.

The risk comes from tools that log in with your password or drive the Instagram app like a robot, which Instagram’s terms forbid. A tool on Instagram’s official API does what Meta built that API for, a private reply to a comment, within limits Meta publishes. PigeonDM uses the official API with the permissions you approve on Instagram’s own screen, never sees your password, writes only to people who commented your word, and sends at most 500 DMs an hour per account, a pace it sets itself to stay under Meta’s limits.

The log keeps each comment and what PigeonDM did with it for 60 days, then deletes it. Deleting your account from the settings erases it and its data at once. Removing the app from Instagram schedules the same erasure after 30 days, and reconnecting within that time cancels it. The privacy policy lists what is kept and for how long.

No. PigeonDM is an independent product, not affiliated with or endorsed by Meta or Instagram. It connects through the API that Meta opens to outside apps, like the other comment-to-DM tools.

Yes. The free plan has no time limit and no cap on DMs, and runs 3 posts at a time with 1 trigger word on each and a short PigeonDM mention in the DM. Pro costs $15 a month or $150 a year, and adds every post at once, up to 10 trigger words per post, stats and click tracking, DM and story auto-replies, automatic retries, the CSV export and no mention.

Yes. Each account connects on its own and starts on the free plan. A Pro subscription covers one Instagram account, so two accounts on Pro means two subscriptions.

For comment-to-DM on Instagram, yes. ManyChat bills by the number of contacts it reaches: its free plan stops at 25 contacts a month, and paid plans start at $17 a month. PigeonDM charges $15 a month however many people it answers, and its free plan has no DM cap on 3 posts at a time. ManyChat is the better choice if you need other channels, conversation flows or broadcasts, which PigeonDM does not do.

Read on manychat.com, help.manychat.com · Checked on September 27, 2026

LinkDM bills by DM volume: its free plan sends up to 1,000 DMs a month, and its paid plan starts at $19 a month with a monthly allowance and up to 3 Instagram accounts. PigeonDM costs $15 a month with no DM cap, and its free plan posts the public reply under the comment, which LinkDM keeps for paid plans. LinkDM fits better if you run several accounts on one plan.

Read on linkdm.com · Checked on September 27, 2026

CreatorFlow caps DMs on every plan, 500 DMs a month on the free one, and its paid plan at $15 a month pauses automations once the monthly allowance is used, until you buy more. PigeonDM costs $15 a month with no DM cap, and its free plan includes the public reply under the comment, which CreatorFlow’s free plan does not. CreatorFlow fits better if you want to ask for an email or a follow before sending the link, or 2 Instagram accounts on one plan.

Read on creatorflow.so · Checked on September 27, 2026

InstantDM costs less, $12 a month billed monthly, states a faster pace of 750 DMs an hour, and adds AI replies and automations on ad comments. PigeonDM costs $15 a month and sends up to 500 DMs an hour per account. PigeonDM’s free plan stays free, where InstantDM’s pricing page offers a trial, and PigeonDM logs every comment once a post is on, so people who commented before their post was ready still get their DM.

Read on instantdm.com · Checked on September 27, 2026

BuzzWire’s free plan has no cap on contacts or automations and keeps the public reply and story replies, which goes further than PigeonDM’s free plan, limited to 3 posts at a time. Its paid plan is $9.99 a month, a founding price its site says will rise. PigeonDM gives each post its own links, logs every comment once a post is on, and lets you DM people who commented before their post was ready.

Read on buzzwire.io · Checked on October 13, 2026

Komently’s free plan also answers DMs and story replies, which PigeonDM keeps for Pro, but it stops at 1,000 DMs a month and pauses until the next billing cycle. Its paid plan is $29 a month billed monthly, for up to 5 Instagram accounts or Facebook Pages. PigeonDM costs $15 a month for one account, and its free plan has no DM cap on 3 posts at a time.

Read on komently.com · Checked on October 13, 2026

ReplyRush is cheaper, $10 a month, and its free plan allows 1,500 DMs a month, without the public reply under the comment. PigeonDM costs $15 a month, has no DM cap on either plan, and posts the public reply on the free plan too.

Read on replyrush.com, help.replyrush.com · Checked on September 27, 2026