Terms of sale

These terms of sale govern the paid Pro subscription to PigeonDM. Everything else, including the free plan and general use of the service, is covered by our terms of service. By subscribing to Pro you accept these terms of sale.

PigeonDM is operated and sold by Antonin Langlade. You can reach us at info@pigeondm.com.

The Pro plan removes the limits of the free plan: it lifts the cap on how many posts answer at once, allows several trigger words per post, unlocks the stats dashboard and link-click tracking, adds CSV export of your activity log and automatic retry of failed sends, and removes the PigeonDM signature from your messages. The full, current comparison is on the pricing page.

The Pro plan costs US$15 per month or US$150 per year (the yearly plan gives 2 months free). Prices are shown in US dollars. Payment is taken in euros, and Stripe applies the conversion, so the exact amount and currency charged are those shown on the payment page before you confirm. Any applicable taxes are shown at that same step.

You subscribe from the plan page in your account. Payment is handled by Stripe, our payment provider; we never see or store your card details. The contract is formed when Stripe confirms your payment. If you have a promotion code, you can enter it on the payment page.

The subscription runs for the period you chose, monthly or yearly, and renews automatically for the same period until you cancel. To switch between monthly and yearly billing, use the billing portal linked from your plan page; it prorates the change.

You can cancel at any time, from the plan page in your account or from the billing portal. Cancellation takes effect at the end of the period you have already paid for: you keep Pro until then, and the account returns to the free plan afterwards. We do not refund the unused part of a period that has started.

The Pro plan gives you immediate access to a digital service. When you subscribe, you ask for it to start at once and you accept that, once it has started, you can no longer exercise the 14-day right of withdrawal that normally applies to a distance contract, in line with Article L221-28 of the French Consumer Code. You can still cancel at any time under section 7.

Months earned through referrals are applied as credit on your account and reduce your upcoming invoices. This credit is not exchangeable for cash and is not refundable.

The Pro plan is the same service as the free plan, with its limits lifted, and the availability and liability terms of our terms of service apply to it in full. Paying does not buy a guarantee of availability or of delivery of any given message, which depends on Meta and Instagram.

What we process and why is described in our privacy policy. Payment data is handled by Stripe under its own terms.

These terms of sale may change. The price and terms that apply are the ones in force when you subscribe or when your subscription renews. If a change materially reduces your rights, we will tell subscribers before it takes effect.

These terms are governed by French law. If you are a consumer, this does not deprive you of the protection of the mandatory rules of the country where you live. Before going to court, you can contact us at info@pigeondm.com to try to settle a dispute. Consumers in the EU can also use the online dispute resolution platform at ec.europa.eu/consumers/odr.

Antonin Langlade · info@pigeondm.com